Data privacy statement

We take the protection of your personal data very seriously. We process your personal data in accordance with the statutory data protection regulations as well as this data privacy statement.

The use of our website is generally possible without providing personal information. Insofar as personal data are collected on our site (e.g. name, address or e-mail addresses), then this will be on a voluntary basis wherever possible.

In this data privacy policy by [Firmenname] it is set out how [Firmenwortlaut], with main office at [Anschrift], collects and processes data related to you when visiting our website . By continuing to use this website, you agree with the processing of your data in accordance with this statement.

You can reach our data protection coordinator at:

Hotel Kristall
Attn: Daniel Pfeffel
Weidach 300m

6105 Leutasch
office@hotel-kristall.at

+43 5214 - 6319

We process your personal data with the support of processors who assist us in providing the services (e.g. web host, email newsletter delivery service): 

• GO.WEST Communications GmbH
• Hetzner Online GmbH
• 1&1 Internet SE
• xLab Software Engineering
• Cloudflare, Inc
• CleverReach
• Kognitiv, GASTROdat GmbH, HotelNetSolutions GmbH
• Google / Adobe (Webfont-Anbieter)

These processors are obliged to strictly protect your personal data and are not allowed to process your personal data for any other purpose than the provision of our services.

Your personal data will only be passed on to service providers typical for the economy, such as banks (in the case of transfers to you), tax advisors (if you appear in our accounting), shipping service providers (in the case of shipping to you), etc.

After sending the contact form, the personal data entered by you will be processed by the data protection officer for the purpose of processing your enquiry on the basis of your consent given by sending the form.

There is no legal or contractual obligation to provide the personal data. The only consequence of not providing it is that you do not submit your request and we cannot process it.

You have the right to revoke your consent at any time by written notification without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. 
Further processing of the data, which is compatible with the original purpose of processing, will be carried out on the same legal basis until objection is made. In this case, the data will be forwarded to the shipping service provider.

You have the right to object to the use of your personal data for the purpose of direct marketing at any time by notifying us in writing. In the event of objection, your personal data will no longer be processed for the purpose of direct advertising.

By ticking the checkbox, you consent to the processing of the personal data entered by you for the purpose of informing you about offers and news by means of an e-mail newsletter by the data protection controller until revocation or objection.

There is no legal or contractual obligation to provide the personal data. The only consequence of non-consent is that you will not receive an e-mail newsletter.

You have the right to withdraw your consent at any time by written notice or by clicking on the unsubscribe link in the e-mail newsletter, without affecting the lawfulness of the processing carried out on the basis of the consent until withdrawal.

You can also object to the use of your personal data for the purpose of direct marketing in the same way. In the event of an objection, your personal data will no longer be processed for the purpose of direct advertising in the form of an e-mail newsletter.

This website uses cookies. Cookies make websites user-friendly and more efficient for the user. A cookie is a small text file which serves to store information. When visiting a website, the website can place a cookie on the computer of the website visitor. When the user revisits the website, the website can read the data from the previously stored cookies and thus determine whether the user has already visited the website and which sections of the website the user was particularly interested in.
You can find more information about cookies on Subject Cookies.

Changing the cookie settings

How the web browser handles cookies, which cookies are permitted or rejected, can be determined by the user in the settings in the web browser. Where exactly these settings can be found depends on the respective web browser. Detailed information about this can be found using the help function of the respective web browser.

When the use of cookies is restricted, it may not be possible to use all features of this website in full anymore.

This website processes the following personal data in a log file on the server (see Combined Log Format) for the purpose of monitoring the technical function and increasing the operational security of the web server based on the overriding legitimate interest of the controller (technical security measures):

IP address
timestamp
accessed content
referring page 
Browser identification
This data is only stored temporarily for a period of 10 days. After this period, the data is automatically deleted.

This website uses Google Analytics, a web analytics service provided by Google LCC ("Google") on the legal basis of overriding legitimate interest (analysis of website usage). We have concluded an order data processing contract with Google for this purpose.
Datenschutzerklärung von Google bzw. von Google Analytics.

When our website is accessed, a connection to Google's servers is established via software and data is transmitted to Google's servers, some of which are located in the USA. Google Analytics also uses cookies to store information about the website user and to analyse the use of the website by website users.

This website uses the "IP anonymisation" function. This means that your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and thus anonymised. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

According to Google, Google will use the collected data for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
For detailed information on the handling of user data by Google Analytics, please refer to the privacy policy of Google or Google Analytics.

Deactivating Google Analytics
You can generally prevent the collection of your user data on our website by setting "Do Not Track" in your web browser. Our website takes into account the "Do Not Track" signal that your web browser then sends to all websites.

You can generally prevent the collection of your user data by Google Analytics on all websites by downloading and installing the browser plugin available under the following link.

 Browser-Plugin herunterladen und installieren.

Our website has buttons on some pages for sharing the site content on the social media platforms Facebook, Google Plus, Twitter, Instagram, Linkedin, Pinterest, Reddit, Tumblr, XING and YouTube.

The buttons are ideally designed to protect the personal data of our website visitors, as the script (computer programme) behind the buttons does not collect or process any personal data. Website visitors who want to share our site are taken directly to the "Share" pages of the respective social media platforms when they click on the buttons. Only there will the scripts necessary for sharing the page content be loaded. The business and data protection conditions agreed by the website visitor with the respective social media platforms then apply.

You can find detailed information about this directly with the respective providers:

• Facebook
• Google
• Instagram
• Linkedin
• Pinterest
• Reddit
• Twitter
• XING

You have the right to information, correction, deletion and restriction of the processing of personal data.

If the legal basis for the processing of your personal data is your consent or a contract concluded with you, you also have the right to data portability.

You have the right to revoke any consent you may have given for the processing of your personal data. The lawfulness of the processing of the personal data until the revocation is not affected by the revocation.

You have the right to object to the processing of your personal data for the purpose of direct marketing. In the event of an objection, your personal data will no longer be processed for the purpose of direct marketing.

Furthermore, you have the right to lodge a complaint with the supervisory authority (Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, dsb@dsb.gv.at).